§ 1 – General Provisions
(1) The following terms and conditions apply to all contracts concluded between the buyer and Laura Wnuk, as the supplier, via the website www.laurawnuk.com. By placing an order, the buyer explicitly agrees to these terms and conditions. The inclusion of any contractual terms of the buyer is expressly excluded unless otherwise agreed in writing.

(2) A consumer, within the meaning of the following provisions, is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or independent professional activity. A business entity refers to any natural or legal person, as well as any partnership with legal capacity, acting within the scope of their independent professional or commercial activity.

§ 2 – Conclusion of the Contract
(1) The subject matter of the contract is the sale of exclusive, handcrafted products.

(2) Once a product is listed on the website, this constitutes a legally binding offer to conclude a contract under the conditions specified in the product description.

(3) The contract is concluded via the online ordering system as follows:

The selected products are placed in the shopping cart, which can be accessed and modified at any time via the navigation bar.

After proceeding to the checkout page, the buyer enters personal details and selects the preferred payment and shipping options.

A summary page displays all order details before final confirmation.

If an instant payment method (e.g., PayPal, Stripe) is chosen, the buyer is redirected to the relevant payment provider’s website to complete the transaction.

Before finalizing the purchase, the buyer has the opportunity to review, modify, or cancel the order.

By clicking the confirmation button, the buyer explicitly acknowledges having read and accepted these terms and conditions.

The contract is concluded when the buyer clicks the confirmation button, legally accepting the order.

(4) Any inquiry made by the buyer regarding a bespoke, exclusive offer is non-binding. A formal offer may be provided via email and must be accepted within five days.

(5) The execution of the order and the transmission of all necessary contractual details are carried out electronically and in an automated manner. It is the buyer’s responsibility to ensure that their email address is correct and that communications are received, particularly by checking that messages are not blocked by spam filters.

§ 3 – Custom-Made Products
(1) The buyer shall provide all necessary information, text, or data required for the customization of the products without undue delay after concluding the contract. This may be done via the online ordering system or by email. Any specifications regarding file formats must be observed.

(2) The buyer is responsible for ensuring that any submitted data does not infringe upon the rights of third parties, including but not limited to copyrights, trademark rights, and name rights, nor violate any applicable laws. By submitting such data, the buyer explicitly confirms having the necessary rights and authorizations. The buyer explicitly indemnifies Laura Wnuk against any claims arising from such infringements, including any legal defense costs.

(3) Laura Wnuk does not verify the accuracy of the submitted data. Consequently, no liability is assumed for textual or content-related errors.

(4) According to EU consumer protection laws, the right of withdrawal does not apply to custom-made or made-to-order products.

§ 4 – Payment Terms

1. The available payment methods are displayed on the website at the time of purchase.
2. All payments must be completed before the shipment of the products. Any applicable fees for international transactions shall be borne by the buyer.
3. Secure payment processing is available through PayPal (Europe) S.à.r.l. et Cie, S.C.A., and Stripe. Payment details will be transmitted securely to the respective provider.

Payment via PayPal
Payment via PayPal is available on the website. This service is provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A., located at 22-24 Boulevard Royal, L-2449 Luxembourg.
By selecting PayPal as the payment method, the buyer’s payment details will be transmitted to PayPal. The processing of this data is based on Art. 6(1)(a) GDPR (consent) and Art. 6(1)(b) GDPR (contract performance). The buyer may revoke consent at any time; however, revocation does not affect the lawfulness of past data processing activities.
Payment via Stripe and Other Methods
Additional payment options, including Stripe, may be available. The supplier reserves the right to introduce or modify accepted payment methods at any time.

(1) Payment via PayPal and Stripe: Secure payment processing is available through PayPal (Europe) S.à.r.l. et Cie, S.C.A., and Stripe. Payment details will be transmitted securely to the respective provider.

(2) All payments must be made in full at the time of purchase. Any applicable fees for international transactions shall be borne by the buyer.

§ 5 – Loan (Handbag Rental)
(1) General Conditions
• The supplier offers a limited rental service for selected sculptural handbags. The availability, rental period, and specific conditions are determined individually and communicated via email before concluding the rental agreement.
• The rental is strictly personal and non-transferable.
(2) Rental Agreement & Deposit
• A separate rental contract will be sent to the customer, specifying the duration, return conditions, and deposit amount.
• A refundable deposit is required before shipment. The deposit will be refunded upon the timely return of the bag in its original condition. Any damages or delays may result in partial or full deduction of the deposit.
(3) Usage Restrictions
• The bag must be handled with care and returned in its original condition. Any alterations, damage, or excessive wear will lead to additional repair fees or full deposit retention.
• The customer agrees not to sublet, sell, or commercially exploit the bag during the rental period.
(4) Return Policy
• The bag must be returned using the provided shipping label and in the original packaging.
• Delays in returning the bag beyond the agreed period will incur additional rental fees, deducted from the deposit.
(5) Liability & Insurance
• The customer assumes full responsibility for the bag during the rental period. In case of loss, theft, or irreparable damage, the full retail price of the bag will be charged.
• The supplier may recommend insurance coverage for high-value rentals, at the customer’s discretion.

§ 6 – Retention of Ownership and Right of Retention
(1) The buyer may only assert a right of retention if their counterclaim is directly related to the same contractual relationship.

(2) Until full payment of the purchase price is received, all products remain the exclusive property of Laura Wnuk.

§ 7 – Warranty
(1) Statutory warranty rights apply.
(2) Each piece is exclusively handcrafted, meaning minor variations in color, texture, or craftsmanship are natural and do not constitute defects.
(3) If the buyer is a consumer, the risk of accidental loss or damage to the goods during transit transfers to the buyer only upon delivery (§ 475 BGB). However, this does not apply if the buyer independently arranges transport through a carrier not designated by Laura Wnuk.
(4) If the buyer is a business entity, the risk transfers to the buyer upon handover to the carrier.
(5) In the event of damage during transit, the buyer is encouraged to immediately report the issue upon receipt so that an appropriate resolution can be arranged.

§ 8 – Governing Law, Place of Fulfillment, Jurisdiction
(1) German law shall apply. However, this choice of law does not deprive consumers of the protection afforded by mandatory provisions of the law in the country where they habitually reside (Art. 6(2) Rome I Regulation).
(2) If the buyer is not a consumer but a business entity, a legal entity under public law, or a special public-law fund, the place of fulfillment and jurisdiction for all disputes arising from this business relationship shall be the supplier’s place of business. The same applies if the buyer has no general place of jurisdiction within Germany or the EU or if the place of residence or habitual residence is unknown at the time of initiating legal proceedings. This does not affect the right to bring claims before a different court of jurisdiction where applicable.
(3) The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

(4) All sales are final. Due to the exclusive and artisanal nature of the products, returns are not accepted, except in cases of statutory warranty claims. You can refer to the « shipping and return » section of this website.

(5) Statutory warranty rights apply. The buyer is encouraged to inspect products immediately upon delivery and report any concerns in writing to both Laura Wnuk and the shipping carrier